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9:00 a.m.–5:00 p.m. EST


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Terms And Conditions

Introduction

Welcome to Anchor Distributors. By opening an account with us, you agree to comply with and be bound by the following terms and conditions.

TERMS & POLICIES

Upon completion of account review, a notification letter will be mailed or e-mailed. Monthly statements are mailed at the beginning of each month when open invoices exist. Please read and become familiar with our guidelines. Past due invoices may result in held orders and/or prepay status for delinquent accounts.

  Past Due: Invoices unpaid beyond due date
  Currently Due: Invoices due by the end of the current month’s statement
  Future Due: Invoices due in the upcoming month(s)
  Credits: Credit memos or unapplied payments

Account Registration: To open an account, you must provide accurate and complete information.

Pricing and Availability: Prices are subject to change without notice. Product availability is subject to stock levels and cannot be guaranteed.

Shipping and Delivery: Shipping terms and conditions will be provided at the time of order placement.

Amendments: Anchor Distributors reserves the right to amend these terms and conditions at any time. Changes will be effective upon posting on our website.

Contact Information: For any questions or concerns regarding these terms and conditions, please contact us at https://www.anchordistributors.com/contacts.

Terms/EOM: End of month (EOM) dating means that the net credit periods are extended to the end of the month in which the net terms would bring invoices due. Example: An invoice date of February 15 with 30-day/EOM terms would be due March 31.

1% Discount Option: If the invoice is paid within 10 days of the invoice date, 1% of the invoice total can be deducted; or, a 1% discount may be deducted from the invoices provided that all open invoices are being paid 10 days after the close of the month in which the invoice(s) are billed. Payments made by check or money order and postmarked by the 10th are eligible for the 1% discount.

Late Charges: A 1½% late charge will be applied to any past due balance at the end of each month. Credits are deducted from past due amounts before the late charge is calculated.

Payments: Payments are applied and deposited the same day received. Please mail payment 5-7 days before the due date. Make payable to: Anchor Distributors. Mail to: 1030 Hunt Valley Circle, New Kensington, PA 15068. List USD on international check payments. Other possible/acceptable forms of payment are check-by-phone, online bill payment, wire, ACH, and money order.

Funds: A returned check fee of $20 applies and may result in money order, certified bank check, or credit card status.


RETURNS

Overstocks: Fax your return list to 1-800-765-1960 to obtain a return authorization. If you are a Web customer, returns can be processed on our website at www.anchordistributors.com. Please view our Return Policy at the bottom of our website.

Damaged and Defective: Most returns can be handled by using our Problem Solver form located on the back of invoices. No return authorization is required if the product was purchased from Anchor Distributors. To place an order, obtain catalogs, or obtain information on overstock/damaged products, contact Customer Service, Monday through Friday, 9 a.m. to 7 p.m. EST, 1-800-444-4484 Ext. 1. For questions concerning this application, pending order status, credit limit increases, and billing changes, contact Ext. 7.

By opening an account with Anchor Distributors, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.